1. Booking and Confirmation: All bookings must be made in advance, and a minimum of 30% payment is required at the time of booking to confirm your reservation. A confirmation email with the tour details will be sent once the booking is confirmed.
2. Arrival Time: Participants are required to arrive 30 minutes before the scheduled departure time.
3. Identification: All participants must carry their original government-issued ID (e.g. CNIC, driver's license, or passport) during the tour.
4. Conduct and Behavior: Participants must behave respectfully and courteously towards fellow travelers, tour guides, drivers, and the local community. Tourism Land reserves the right to remove any participant from the tour for disruptive, dangerous, or offensive behavior without any refund. Removed participants will not be eligible to file a complaint against Tourism Land (Private) Limited.
5. Luggage Limitations: Only 10 kg luggage bags are permitted, and each participant is responsible for carrying their own belongings.
6. Liability: Tourism Land is not liable for personal injuries, accidents, or loss of valuable items during the tour.
7. Cancellation Policy: No refunds will be issued for cancellations made less than one day before the departure date.
8. Risk Acknowledgment: Participants acknowledge that adventure/outdoor activities carry potential risks of personal injury and agree not to seek compensation from the Tourism Land, nor hold the Tourism Land liable in any way.
9. Itinerary Changes: Tourism Land reserves the right to alter tour itineraries due to unforeseen circumstances, such as weather conditions, transportation delays, or safety concerns. Every effort will be made to adhere to the original itinerary, but changes may be necessary for the well-being and enjoyment of the group.
10. Accommodation and Meals: Accommodations and meals provided during the tour will be of a standard consistent with the tour description. Any special dietary requirements or preferences must be communicated at the time of booking.
11. Health and Fitness: Participants should be in good health and possess a reasonable level of fitness to participate in the tour. Any pre-existing medical conditions must be disclosed at the time of booking. Tourism Land reserves the right to refuse participation to individuals deemed unfit for the tour.
12. Complaints and Feedback: Any concerns or complaints about the tour should be brought to the attention of the tour guide or Tourism Land representative as soon as possible, to allow for prompt resolution. Feedback after the tour is appreciated and can be submitted via email, google profile, Facebook page, Instagram or through the company's website.
By booking a tour with Tourism Land (Private) Limited, participants agree to adhere to the above Terms of Service and acknowledge that they have read and understood all the terms and conditions outlined herein.